Privacy Policy

Effective Date: 08/11/2025
Last Updated: 08/11/2025

Welcome to M SONS MOTORS (“we,” “our,” “us”). Your privacy is essential to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, msonsmotors.in, Contact us, or use our services.

By using our website or providing your personal information, you agree to the terms described in this Privacy Policy.

Who We Are

Business Name: M SONS MOTORS
Website: https://msonsmotors.in
Email: info@msonsmotors.in
Address: Ground Floor, Sneha Shakshi Vikash Complex, Booty, Dumardaga, Ranchi, Jharkhand 834012, India

We sell all types of used vehicles and provide related services, including vehicle financing, insurance, and documentation assistance.

Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide Directly

Name, phone number, and email address when you contact us or fill out inquiry forms
Billing or payment information for purchases or services
Vehicle details or preferences when making an inquiry or booking
Documents submitted for financing or insurance services (where applicable)

B. Information Automatically Collected

When you visit our website, we automatically collect:

IP address, browser type, device information, and operating system
Pages visited, time spent, and navigation data
Cookies and similar tracking technologies

How We Use Your Information

We use your data for the following purposes:

To provide and improve our vehicle sales and related services
To process inquiries, test drives, purchases, or financing requests
To send updates, offers, and promotions (only if you opt-in)
To comply with legal or regulatory obligations
To improve user experience and website performance
To prevent fraud or misuse of our services

Legal Basis for Processing (Under GDPR)

We process your personal data based on the following legal grounds:

Consent: When you provide information voluntarily through forms or newsletter sign-ups
Contractual Necessity: To fulfil a purchase, finance, or service request
Legal Obligation: When required to comply with applicable laws
Legitimate Interest: To improve our website, marketing, and customer service

Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share your data with:

Service Providers: For hosting, analytics, payment processing, and communication services
Finance and Insurance Partners: When you apply for vehicle finance or insurance
Legal Authorities: When required by law or for fraud prevention
Business Transfers: In the event of a merger, acquisition, or sale of business assets

All third parties are required to handle your data securely and in compliance with applicable data protection laws.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law.
When data is no longer needed, we securely delete or anonymise it.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
These measures include:

Secure server storage
Limited access control
Encrypted communication (SSL/HTTPS)
Regular data security reviews

However, please note that no method of online transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve functionality and performance
Analyse traffic and user behaviour
Personalise your browsing experience

You can manage or disable cookies in your browser settings. However, some features of the website may not function properly if cookies are disabled.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete information
Right to Erasure: Request deletion of your data (“Right to be forgotten”)
Right to Restrict Processing: Limit how your data is used
Right to Data Portability: Receive your data in a structured format
Right to Object: Opt out of certain processing activities, including marketing

To exercise your rights, please contact us at info@msonsmotors.in.
We will respond to your request within 30 days, in accordance with GDPR requirements.

International Data Transfers

Although our business operates primarily in India, some of our service providers may process your data outside of India.
In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) are in place to protect your data.

Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices, or data handling of these external sites.
We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal data from minors.
If you believe we have collected information from a child, please contact us to have it removed.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.
The updated version will always be posted on this page with the latest “Effective Date.”

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

M SONS MOTORS
Email: info@msonsmotors.in
Address: Ground Floor, Sneha Shakshi Vikash Complex, Booty, Dumardaga, Ranchi, Jharkhand 834012

✅ Compliance Statement:
This Privacy Policy is designed to comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Indian data protection laws.